Today, I’d like to talk about a tension point that most agencies experience at some point when they start to
A founder I work with recently told me that they felt that their team had started to give up on
A founder I work with recently told me about discovering a client was about to leave. Not a small client
A few weeks ago, I was working with a client and reviewing some numbers around capacity, time tracking and utilisation.
A founder who I work with recently told me that they’d just lost a big client who represented about 15%
I saw a LinkedIn post earlier this week that inspired the topic of this week’s Founder Focus newsletter. The key
Let’s talk about your mental health as an agency founder. Whilst mental health as a topic has definitely grown over
Should we have account managers? This is probably one of the most common questions that I discuss with agency owners.
After stepping back from my own agency after 10 years, I’ve spent (and continue to spend) a lot of time
I work with a number of agencies who either focus exclusively on SEO or have it as part of their
